"Over the last few years, I have worked with the Wiests on several harp purchases. Without exception, I have received superior customer service in every aspect of my dealings with them, from my initial communication to follow-up after purchase to be sure that the harp was serving me well. Initially, they made note of my needs and recommended instruments that, in every situation, proved to be exactly what I was looking for. If they did not have a harp they felt would be a good match for me at the time, they were honest about this and did not try to sell me something just for the sake of making a sale. They maintained excellent communication with me throughout the purchase process, keeping me informed of every detail. When shipping was not possible, Paul went out of his way to personally deliver the harp to me, charging me only his travel expenses and no more (you may not want to advertise this!!). However, more than anything, they were extremely professional, kind, and courteous in every regard. Without a doubt, I would wholeheartedly recommend Paul and Shelley Wiest to someone considering a harp purchase. You will not be disappointed!"
"Shelley and Paul Wiest were great to work with on the sale of my harp. They were very responsive to calls and emails and communicated clearly and consistently throughout the selling process. It was obvious from the outset that they are very knowledgeable about harps and the harp industry, not only just in the Valley, but also in other states as well. I was impressed by the effort they extended to host events to showcase my instrument and the interest they generated. I can recommend the Wiests without reservation! "
"We are so thankful that we found you and were able to utilize your service and expertise in finding a new owner for our daughter’s harp. It was a great relief knowing that you would find just the right person with your professional contacts and also attend to the details during the process. Thank you so much for making a potentially difficult process painless!"
"It was nerve-wracking to purchase a used concert grand harp that I had never seen in person from people I had never met in person, but Shelley and Paul Wiest's expertise, professionalism, and experience made this process easy. This team is truly meeting a need in their high quality nationwide used harp brokering and sales service. I am absolutely thrilled with the used Lyon & Healy 23 harp that I purchased through them, and I don't believe I possibly could have done any better on the quality and price of this instrument. I highly recommend to anyone interested in making a sound purchase in the used harp market to work with Paul and Shelley Wiest. They will make your harp dreams come true!"
"I wanted to thank you again for your touching generosity with me on Monday and Tuesday. It was quite an adventure for me, and you made me really feel at home. I am loving the harp, and the more I play it, the more I am getting a sense of how to make it sing, and bring out the fullness of the voice it possesses. It really has a very beautiful sound! I am just "over the moon" with my purchase and am finding that I can play all kinds of music on my new pedal harp!"
I really highly recommend Shelley and Paul Wiest for their professionalism and honesty in their harp business. I was looking for a quality "gig" harp to use in Sydney, Australia, where I live. Shelley found a harp that was a good price and in excellent condition. It looked like it came directly from the factory, and she had it shipped immediately. I was extremely pleased with the harp when it arrived and I am sure I will use the Wiests' services for my own students when looking for excellent quality harps at reasonable prices.
"Paul and Shelley Wiest are a very delightful, professional couple in their music business. They are very honest and transparent in their business transactions. All questions are answered promptly and products delivered quickly and efficiently. I am very pleased with their service and products!"